uTour, Inc. d/b/a Pineapple ("Pineapple," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, and share information from visitors to www.tourwithpineapple.com and related pages we operate (the "Site").
When you fill out a contact form, request a demo, sign up for our newsletter, or email us, we collect the information you provide — typically your name, company, email address, phone number, job title, and any message you send. You do not need to give us this information to browse the Site.
Like most websites, we and our service providers automatically collect certain technical information when you visit, including:
We use this information to understand how visitors use the Site, improve content and performance, and protect against fraud and abuse.
We use cookies and similar tracking technologies (such as pixels and web beacons) to operate the Site, remember preferences, measure performance, and understand how visitors interact with our content. Some cookies are strictly necessary for the Site to work; others are used for analytics and marketing. You can disable non-essential cookies through your browser settings, though parts of the Site may not function correctly without them.
We use third-party analytics providers (such as Google Analytics) to help us understand Site traffic and usage. These providers may set their own cookies and collect information about your use of the Site. Their practices are governed by their own privacy policies.
We use the information we collect to:
We do not sell your personal information.
We share information only as described below:
The Site may link to third-party websites and services that we do not control. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.
We use commercially reasonable administrative, technical, and physical safeguards to protect information we collect. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
You can:
Some information may persist in our backups or records after deletion as required for our legitimate business purposes or by law.
The Site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will delete it.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and related laws to know what personal information we hold about you, to request deletion or correction, and to opt out of certain disclosures. We do not sell personal information. To exercise any of these rights, email us at support@tourwithpineapple.com.
Pineapple operates in the United States. If you access the Site from outside the U.S., your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those of your country. By using the Site, you consent to that transfer and processing.
We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the "Last updated" date above. Material changes will be communicated through the Site or by email where appropriate.
If you have questions about this Privacy Policy or our practices, contact us:
uTour, Inc. d/b/a Pineapple
PO Box 249
Carlisle, MA 01741
Email: support@tourwithpineapple.com